The relationship with our customers does not end with the sale of our products and solutions. We have a highly qualified technical support department designed to effectively respond to all requests.
BARBAL support services are reliable and accurate. This means getting fast and effective responses to requests and services according to the type of contract established with our customers.
“A Weight partner.”
BARBAL's technical services guarantee fast after-sales assistance to its customers. Preventive maintenance is the best choice to ensure the durability and good functioning of the equipment. This will ultimately be translated into its top-notch reliability and profitability.
That's why our after-sales service network offers a wide range of types of preventive maintenance contracts.
Our central warehouse in Braga, Portugal, provides replacement parts to service delegations around the world in no time with quality assurance.
Buying replacement parts from BARBAL's Official Service network makes it possible to preserve its originality with the original manufacturer's product warranty.
Upon request from the customer, BARBAL keeps track of the periodic checks carried out by the competent official bodies, so as to confirm the proper functioning of the scales and the weighing equipment in advance, thus ensuring trouble-free inspection.
BARBAL is able to provide quality services for its customers by checking the weighing equipment and scales so as to make sure that they are in good working conditions.
When buying the maintenance and assistance services that will be most likely needed throughout the year in advance, the respective maintenance contracts allow our customers to benefit from scheduled interventions in order to avoid curative interventions, thus keeping their facilities as operational as possible and therefore maximize business profit.
Besides assisting customers in our manufacturing facilities, BARBAL has also accredited representatives in the different markets in which it operates, so as to deal with any assistance query with maximum efficiency.